1. Commitment to Privacy

Sunelair Mobile Service (Pty) Ltd is committed to protecting your personal information and complying with all applicable data protection laws, including the Protection of Personal Information Act, 2013 (POPIA) and related South African legislation.

2. Information We Collect

We may collect the following personal information:
• Name and surname
• Contact details including phone number and WhatsApp details
• Location and address for service delivery
• Vehicle information relevant to service delivery
• Communication records relating to bookings

3. How We Use Your Information

Your personal information is used solely for:
• Processing and managing bookings
• Communicating with you regarding services
• Delivering mobile services
• Internal administration and record keeping

We do not sell, rent, or trade personal information to third parties.

4. Information Sharing

Personal information may only be shared where required by law or where necessary to fulfil our services, and always in compliance with POPIA.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or destruction.

6. Your Rights

In terms of POPIA, you have the right to:
• Access your personal information
• Request correction or deletion of personal information
• Object to the processing of your personal information
• Withdraw consent where applicable

Requests can be made by contacting us via WhatsApp.

7. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes outlined above or as required by law.